Terms and Policies

Undertaking my services implies that you agree with my terms and policies outlined below unless you tell me otherwise.

You can find an updated version of the full Terms and Policies document in the link below:
 

Privacy Statement Link

I may update my terms and policies from time to time so make sure to check my website to ensure that you are happy with any changes.

Short Summary of Terms and Policies

• My privacy policy and data use and protection information relevant to my services can be found here.
• I offer therapy primarily in-person and remote sessions are offered only exceptionally.
• Therapy takes place usually once weekly but we may meet more frequently if we agree that this may be more productive. I do not offer fortnightly or less frequent sessions.
• During the initial consultation or assessment (lasting from 1 to 4 sessions) we will discuss your therapy needs, see if we are a good fit to work together and agree on the direction and aims of your therapy. The initial consultation is paid only if we decide to continue working together, otherwise it is free of charge. In some cases, we may spend a few more initial sessions ("preliminary") before we decide whether and how we can work together. If we then decide not to work together, I may waive the fee for these sessions.
• Sessions cost between £75.00 and £150.00 (“sliding scale”) depending on your circumstances and this will be agreed upon starting therapy.
• Sessions last approximately 45-50 minutes. Depending on what is discussed, and usually later in the course of therapy, sometimes we may end a session on an important question, conclusion or impasse - which might take us slightly below or above the 45-minute mark.
• I have a 48-hour notice cancellation policy (working hours). If we can reschedule a cancelled or missed session before your next regular one, then you won’t be charged for the cancellation, but this is subject to availability and subject to discretion. Late cancellations and non-attendance are charged the full fee, barring emergencies (but not ordinary sickness, e.g. cold, flu, work). Late cancellations are NOT charged to insurance providers.
• Generally I will insist on not missing sessions so we can avoid disruption of the work. Holidays and emergencies are obviously an exception. If you struggle to attend regularly, we may have to stop therapy.
• You may also be able to pay for your sessions through your insurer (BUPA, AXA).