Terms and Policies

Undertaking my services implies that you agree with my policies below unless you tell me otherwise:

• I offer both in-person and remote sessions, but therapies are primarily in-person and remote sessions are offered exceptionally.
• During the initial consultation or assessment (lasting 1 to 2 sessions) we will discuss your therapy needs and see if we are a good fit to work together. The initial consultation is paid only if we decide to continue working together, otherwise it is free of charge. In some cases, we may spend a few more initial sessions ("preliminary") before we decide whether and how we can work together. If we then decide not to work together, I may waive the fee for these sessions.
• Sessions cost between £75.00 and £120.00 (“sliding scale”) depending on your circumstances and this will be agreed upon starting therapy.
• Sessions last approximately 45-50 minutes. Depending on what is discussed, and usually later in the course of therapy, sometimes we may end a session on an important question, conclusion or impasse - which might take us below or above the 45-minute mark.
• Therapy takes place usually once weekly but we may meet more frequently if we agree that this may be more productive. I do not offer fortnightly sessions.
• I have a 48-hour notice cancellation policy. If we can reschedule a cancelled or missed session before your next regular one, then you won’t be charged for the cancellation, but this is subject to availability and subject to discretion. Late cancellations and non-attendance are charged the full fee, barring emergencies. Late cancellations are NOT charged to insurance providers.
• Generally I will insist on not missing sessions so we can keep the momentum of the therapy going. Holidays and emergencies are obviously an exception.
• You may also be able to pay for your sessions through your insurer (I am BUPA and AXA registered).
• PLEASE NOTE: My privacy policy and data use and protection information relevant to my services can be found here.